Six Conversations of a Brilliant Manager
A business story for managers (and anyone who has a manager)
Drawing on his own experiences as a manager in industry and over 20 years as a consultant working with managers at every level, Alan Sears has distilled a lifetime of learning into six simple conversational structures to cover every management situation. A natural storyteller with a great narrative gift, he has crafted a compelling and highly instructive tale which gets its points across in a straight-forward and accessible way.
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Sam Mitchell’s Story
Sam Mitchell finds himself newly promoted and facing some big challenges straight away. He has to get his team performing – and quickly. Sam can see that every member of the team will need to be approached differently if he is going to get the best out of all of them. Will Sam succeed? Will he keep his job? Will Dr Arnold Kramer, the wilful and impatient company founder, give Sam enough time to even start to have an impact?
As Sam’s story unfolds, Sears deftly shows how the right conversation at the right time can work wonders, but only if Sam really thinks each one through from beginning to end. This highly practical guide also contains a simple how-to chapter, breaking down each of the conversations, explaining why and how they work, and when to use them, yielding an instantly-applicable but hugely powerful toolkit for anyone who wants to get the very best out of their people.
Brief yet memorable, this is a page-turning work of business fiction that will provide a blueprint for brilliant management in any environment.
The idea for The Six Conversations of a Brilliant Manager had been with me for a long time before I finally sat down to write it. That’s partly because a busy schedule running a successful consulting business, coaching individuals and delivering workshops meant that my priority was often elsewhere. It is also because it was only in the course of doing all those other things that the concept crystallised over time. Working with leaders and managers from all walks of life, I came to realise that what makes some people way more successful than others is the quality of the conversationsthey have with others. What it took me a lot longer to work out is that these high performers know that they need to take a different approach to different conversations – and that the simplest way to do that is to have a different structure for each conversation.